Microsoft study report says 58% of Americans have moved their business due to bad customer care service. The Help Scout helps in better customer retention.

Gist is an automated CRM platform which has all the necessary tools and integrations that you might need to assist your customers through their entire journey with your brand.

This helpdesk software guide provides a list of some of the powerful ticketing tools that can equip your support staff with the right capabilities to serve customers in the best possible way.

Read LiveAgent review about how multi-channel help desk software can help your business. Includes live chat, customer portal, ticketing system, call center software and plenty of other features.

For any business, to ace success mastering customer support is essential. We often come across stories of how even after having great products and services, organizations aren’t able to reach the pinnacle they desire, all due to negligence in the customer support area. Believe us when we say, designing and delivering a great product is […]